tr?id=308091010061282&ev=PageView&noscript=1 Prepaid IT Support
Web Security
The next generation of web filtering – with custom filters, content analysis and real-time feedback.
VPN Services
A range of VPN service options ensure that your mobile workforce are able to work productively, easily and securely.
Private IP Internet
Private IP Internet injects secured business internet access to all sites across your Private IP network, reducing dependence on any single site.
Search Engine Optimization
Every business needs to invest in search engine optimization. Search engine optimization is the process of optimizing your website to maximize organic traffic from search engines. The leading search engines are Google, YouTube, Bing, and Yahoo.
Project Services
We take full control of the entire deployment process while keeping communication simple and the project within budget.
Private Cloud
Deploy computing resources on demand and respond faster to change with Infrastructure as a Service.
Call Centre Systems
Enhance the efficiency of your Contact Centre and give your agents the tools to bring your customers closer.
Buy IT Hardware
Our aim is to make IT hardware procurement quick and easy for your organisation, by providing you with leading industry experience and expertise.
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  • Web Security
  • VPN Services
  • Private IP Internet
  • Search Engine Optimization
  • Project Services
  • Private Cloud
  • Call Centre Systems
  • Buy IT Hardware

Prepaid IT Support

Getting started on a prepaid Service Pack is easy, no fixed term contracts to sign and you decide what you want to spend in advance.

How does it work?

Simply purchase pre-paid blocks of support hours and receive technical IT support in blocks of 25, 50 or 100 hours.

Pick and choose between our Service Pack offerings:

  • IT Support Services Software Development Services Telephony Support Multi Service Pack
  • Service Desk services
  • Server support
  • Desktop support
  • Backup monitoring
  • Regular proactive maintenance
  • Systems review and auditing
  • IT plan development

Short-term IT fill in and much

  • Web app development
  • Microsoft Dynamics CRM
  • NET development
  • SharePoint development
  • Mobile app consulting

and much 

  • PABX maintenance
  • Telephony systems audit
  • Technical support
  • New user set up
  • Regular proactive maintenance
  • Backup monitoring
  • Unified Communications
  • System optimization audits

and much

The Support Pack that does it all!

If your support needs constantly change, the Multi-Service Pack covers all your support needs:

  • IT Support Services
  • Software Development
  • Telephony Services

The Benefits

  • Simple to manage costs with pre-purchased support packs available in 25, 50 or 100-hour blocks
  • Access over 250 certified technical resources
  • Access to the complete range of PKML Professional IT Services specialist knowledge from cloud computing to virtualization
  • 24/7 Australian-based IT support
  • Flexibility in how you support and manage your systems.
  • Terms and Conditions for 10% Bonus Hours

10% Bonus hours are only applicable to the following Service Packs:

  • IT Support Service Packs, Software Development Services, and Multi-Service Packs.
  • Only applicable on new eligible Service Packs sold on after the 14th of August 2015 to the 30th of September 2015.
  • Only applicable to NEW Service Pack Customers.
  • Bonus hours can only be applied one (1) Service Pack sold during the promotion.


If you have question, Contact us below

For Support - Please call 07 2100 1288 | For Services Information - Click here | For Payment - Click here | For Inquiry - Please fill the form below | For Live Help - Click Help below right

Business Hours - Monday to Friday: 8:00am to 5:00pm