Always aligned to deliver brilliant outcomes.
Care for the customer and each other, always.
Take it on, don’t pass it on – you’ve got this.
Confront complexity, inside and out.
At PKML Professional Services, Our goal is to make technology work harder for your business.
From cloud services, data networking, phones, video, and unified communications, through to IT security, bespoke software development, fully managed IT services & support, and easy hardware procurement and software licensing, we take the time to thoroughly understand your technology challenges. Our services can then be tailored to meet your specific requirements, from which we pride ourselves on delivering the right business outcomes, and not just delivering a technology.
Operating 24/7/365, with the benefit of a local Australian Service Desk, our technology solutions provide all the services you would expect from an internal IT department - and more - at a fraction of the cost and with a far greater depth of knowledge of the fast-moving IT industry. We take the time to build relationships that are based on trust and mutual respect. These can be demonstrated through our customer references. With over 240 employees, spread across offices in Sydney, Melbourne, Brisbane and Newcastle, PKML Professional IT Services is well positioned to provide the right technology solutions for your business.
By empowering our employees to continually deliver an unbeatable customer experience, we stand for honesty, fun, passion, entrepreneurial spirit and teamwork.
We’ll be honest with our clients when our goods or services have been the cause of an issue. We will use this honesty to build relationships based on trust with clients, suppliers, and staff.
We enjoy coming to work. We’ll be in good spirits when dealing with staff, suppliers and clients and expect that they will be, too. We will be enjoyable to do business with and able to share in good humor when appropriate.
We’re passionate about winning, supporting and servicing our clients. Our passion is evident in our hard-working, team-based culture where we never let a mate, a client or the company down. We are passionate about exceeding our customers’ expectations.
We will try what others won’t, can’t, or haven’t thought of. We’ll worry less about trying and failing, and more about just trying the impossible or unlikely. We’ll take calculated risks to win business, and use our imagination to design win/win deals with our clients, suppliers, and staff. We’ll try something new or show flexibility in dealings with our clients.
We understand that the success of our business is based on the strength of the PKML Professional Services Team and that the needs of the individual team members is never more important than that of the Team. We understand that a strong Team is always more successful than talented individuals. We treat all Team members with respect and we honor the PKML Professional IT Services Code of Conduct. We will always act in the best interests of Team PKML Professional IT Services.
We are focused on results and understand the importance of aligning our effort to our Vision, Mission, and Values. We ensure that the work we do on a daily basis leads us one step closer to our Vision.
PKML Professional Services
From cloud services, data networking, phones, video and unified communications, through to IT security, bespoke software development, fully managed IT services & support, and easy hardware procurement and software licensing, we take the time to thoroughly understand your technology challenges.