Prepaid IT Support
Getting started on a prepaid Service Pack is easy, no fixed term contracts to sign and you decide what you want to spend in advance.
How does it work?
Simply purchase pre-paid blocks of support hours and receive technical IT support in blocks of 25, 50 or 100 hours.
Pick and choose between our Service Pack offerings:
- IT Support Services Software Development Services Telephony Support Multi Service Pack
- Service Desk services
- Server support
- Desktop support
- Backup monitoring
- Regular proactive maintenance
- Systems review and auditing
- IT plan development
Short-term IT fill in and much
- Web app development
- Microsoft Dynamics CRM
- NET development
- SharePoint development
- Mobile app consulting
and much
- PABX maintenance
- Telephony systems audit
- Technical support
- New user set up
- Regular proactive maintenance
- Backup monitoring
- Unified Communications
- System optimization audits
The Support Pack that does it all!
If your support needs constantly change, the Multi-Service Pack covers all your support needs:
- IT Support Services
- Software Development
- Telephony Services
The Benefits
- Simple to manage costs with pre-purchased support packs available in 25, 50 or 100-hour blocks
- Access over 250 certified technical resources
- Access to the complete range of PKML Professional IT Services specialist knowledge from cloud computing to virtualization
- 24/7 Australian-based IT support
- Flexibility in how you support and manage your systems.
- Terms and Conditions for 10% Bonus Hours
10% Bonus hours are only applicable to the following Service Packs:
- IT Support Service Packs, Software Development Services, and Multi-Service Packs.
- Only applicable on new eligible Service Packs sold on after the 14th of August 2015 to the 30th of September 2015.
- Only applicable to NEW Service Pack Customers.
- Bonus hours can only be applied one (1) Service Pack sold during the promotion.