Prepaid IT Support

Getting started on a prepaid Service Pack is easy, no fixed term contracts to sign and you decide what you want to spend in advance.

How does it work?

Simply purchase pre-paid blocks of support hours and receive technical IT support in blocks of 25, 50 or 100 hours.

Pick and choose between our Service Pack offerings:

  • IT Support Services Software Development Services Telephony Support Multi Service Pack
  • Service Desk services
  • Server support
  • Desktop support
  • Backup monitoring
  • Regular proactive maintenance
  • Systems review and auditing
  • IT plan development

Short-term IT fill in and much

  • Web app development
  • Microsoft Dynamics CRM
  • NET development
  • SharePoint development
  • Mobile app consulting

and much 

  • PABX maintenance
  • Telephony systems audit
  • Technical support
  • New user set up
  • Regular proactive maintenance
  • Backup monitoring
  • Unified Communications
  • System optimization audits

and much

The Support Pack that does it all!

If your support needs constantly change, the Multi-Service Pack covers all your support needs:

  • IT Support Services
  • Software Development
  • Telephony Services

The Benefits

  • Simple to manage costs with pre-purchased support packs available in 25, 50 or 100-hour blocks
  • Access over 250 certified technical resources
  • Access to the complete range of PKML Professional IT Services specialist knowledge from cloud computing to virtualization
  • 24/7 Australian-based IT support
  • Flexibility in how you support and manage your systems.
  • Terms and Conditions for 10% Bonus Hours

10% Bonus hours are only applicable to the following Service Packs:

  • IT Support Service Packs, Software Development Services, and Multi-Service Packs.
  • Only applicable on new eligible Service Packs sold on after the 14th of August 2015 to the 30th of September 2015.
  • Only applicable to NEW Service Pack Customers.
  • Bonus hours can only be applied one (1) Service Pack sold during the promotion.