IT Support & Services 

A range of reliable and responsive IT Support services designed to pro-actively manage and support you and your team. Ask any business from small to multinational what their most time consuming IT task is and chances are they’ll say it’s the day to day management of their IT. Supporting the IT needs of your business whilst contributing to the business strategy is challenging. Time becomes money, If this sounds like you, having extra sets of hands to help with your IT Support needs will give you the time and the space to focus on how technology can deliver on your businesses corporate goals.

How you'll benefit:

  • Improve system availability and performance.
  • through our proactive and scheduled maintenance services.
  • Grow your IT Team without hiring new staff by having access.
  • to an Australian based team of certified technical engineers.
  • Guaranteed response times so that you and your team are never left waiting.
  • Ultimate flexibility on how you would like to be supported. Don’t pay for what you don’t need.

How we help corporate

Realize operational efficiency by utilizing our IT services and IT support options we help you manage cost reduce risk, increase flexibility and realize operational efficiency.

Modular flexibility

With options to tailor a solution to support and manage all or part of your IT infrastructure the way you want.

Performance and productivity

Experience improved up time across your infrastructure via proactive real-time system monitoring and issue detection. 

Reduce CAPEX

A fixed monthly management fee increases your control over your IT bud.

Services offered

Managed Services

For a fixed price per month, we provide unlimited IT  Support, 7 days a week. Our team will proactively monitor your equipment for faults and ensure all regular updates are performed.

Managed Services Foundations

Managed Services Foundations is a set of services that proactively manages your servers and desktops.

IT Project Services

The management and implementation of IT project from small intricate undertakings through to large IT infrastructure deployments.

Managed Network Devices

Managed Network Devices is a simple and cost-effective network management solution. Our team provides end-to-end management of your network devices

from routers, internet firewalls/security appliances to Local Area Network switches.

You're in good company

Being able to call up and have patching done at 3 or 4 in the morning, or having a technical issue immediately resolved, highlighted to us the benefits of working with a company like PKML Professional Services. Some of our equipment is aging. With a managed support agreement in place, we know exactly what supporting it is going to cost. While the quality of PKML Professional Services service has made the decision easier, the move is also about price assurance.