tr?id=308091010061282&ev=PageView&noscript=1 Get IT Running Smoothly
Web Security
The next generation of web filtering – with custom filters, content analysis and real-time feedback.
Explore
VPN Services
A range of VPN service options ensure that your mobile workforce are able to work productively, easily and securely.
Explore
Private IP Internet
Private IP Internet injects secured business internet access to all sites across your Private IP network, reducing dependence on any single site.
Explore
Search Engine Optimization
Every business needs to invest in search engine optimization. Search engine optimization is the process of optimizing your website to maximize organic traffic from search engines. The leading search engines are Google, YouTube, Bing, and Yahoo.
Explore
Project Services
We take full control of the entire deployment process while keeping communication simple and the project within budget.
Explore
Private Cloud
Deploy computing resources on demand and respond faster to change with Infrastructure as a Service.
Explore
Call Centre Systems
Enhance the efficiency of your Contact Centre and give your agents the tools to bring your customers closer.
Explore
Buy IT Hardware
Our aim is to make IT hardware procurement quick and easy for your organisation, by providing you with leading industry experience and expertise.
Explore
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • Web Security
  • VPN Services
  • Private IP Internet
  • Search Engine Optimization
  • Project Services
  • Private Cloud
  • Call Centre Systems
  • Buy IT Hardware

Keep your IT running smoothly.

It’s hard to be more strategic when you spend most of your time managing your IT. By freeing you up from day-to-day tasks, we keep your business running smoothly and help you focus on how technology can add value to your strategic goals.

 5 ways you can benefit from our IT Support team

  • We can take care of all the routine tasks to optimize your IT environment. This frees up your time and makes sure your business runs without a hitch. Let us:
  • Keep all your virus definitions up to date
  • Perform regular reviews of system logs and reports
  • Conduct regular security patching across your servers and workstations.

Your team can access our Australian-based Service Desk around the clock, 365 days of the year. So you have the peace of mind that you and your people have immediate help with:

  • All aspects of desktop support and user account admin
  • Mobile device management
  • Dealing with virus and malware issues
  • Support for public cloud access
  • Any combination of remote and onsite support.

With technology constantly evolving, we’ll make sure that you're IT is up to date and ahead of the curve. Our team will:

  • Hold quarterly technology workshops so that you're across all the latest and greatest
  • Continuously monitor your servers and infrastructure to deal with threats before they become a problem
  • Conduct regular health checks to ensure your systems are running at optimal performance
  • Provide monthly strategic consulting with a dedicated team of technical consultants so we can road map your future IT projects.

We know that your data is the lifeblood of your business. That’s why we treat it like it’s our own. Rest easy, knowing we give you a full range of backup and recovery solutions so you’ll never lose a thing:

  • Simple tape backups to full server replication to the Cloud performed daily, weekly or monthly, ensuring you’ll back up and running in no time
  • Management to suit any Disaster Recovery and Business Continuity Plan compliance needs.
  • We'll keep a vigilant eye on your services to make sure your IT moves with your business. With monthly consultations with your dedicated technical team, we ensure you’re getting the best value from your IT investments.
  • Draw on our skills in a range of business solutions from Cloud, data networking, security, software development, collaboration and much more
  • Attend our quarterly technology workshops and be informed on all the latest in technology
  • Access a personalized Online Tech Store that has special pricing just for your business.
  • Learn more about IT Support

Read some of our latest blog posts:

Why Australian businesses will need expert Managed Services...

Managed-Services-For-Australian-Businesses

According to Gartner Managing Vice-President Ian Bertram, the escalating interest in engaging with outsourcing as part of an IT strategy is placing pressure on an organization’s access to the internal... More

How to manage a short-staffed IT department

PKML Professional IT Services-June14-Short staffed

There are going to be times when your department is working without its full complement of staff. Find out how to sail through these periods and come out with a.

Managing your IT budget

PKML Professional IT Services-June14-Budgets

As budgets are handed down for the next financial year, you’re unlikely to have the cash to put all of your plans into action, so how do you maintain a.

Why Office 365 is Winning

Microsoft Office 365 Blog

There are signs that Microsoft is winning the war for productivity applications. According to a recent report on the Wall Street Journal, Office 365 is rapidly catching Google Apps in.


 

If you have question, Contact us below

For Support - Please call 07 2100 1288 | For Services Information - Click here | For Payment - Click here | For Inquiry - Please fill the form below | For Live Help - Click Help below right

Business Hours - Monday to Friday: 8:00am to 5:00pm