Your virtual Chief Information Manager (vCIO) is responsible for:

• Escalated incident and problem management

• Developing and maintaining a strong business relationship with your team.

• Monitoring and driving operational risk, productivity and opportunity costs.

• Ensuring you are satisfied with our service results, expectations are delivered and obligations are met.

• Provide strategic IT planning services.

• Provide an advisory council function on ICT procurement and project requirements.

• Interface directly with the Project Services Team to ensure project requirements are considerate of your operational requirements and are fit for purpose.

• Drive joint ownership of technology strategy and technology budgeting.

Strategic IT Management Meetings

Your vCIO will also arrange a quarterly IT planning meeting to present a report on the overall state of your IT systems and projects, address any challenges you may have and discuss your overall IT strategy. This will include planning & budgeting as well as suggestions and improvements as to how you can better utilise technology to meet business outcomes.